Office Administration Course

Suitable for Mature Professionals 

There is a 2-year time limit to complete Modules.

Office Administration Skills and Techniques online courses

Administration Skills & Techniques

Suitable for All

1. Business Awareness - Understanding the commercial nature
of business

2. Client Relations - Getting to know your client, staff, team

3. Dealing with the Persistent Complainant - Knowing & utilising
Complaints Procedures

4. Communication - Tailoring your style of communication

5. Interviewing - Identifying the facts and issues from interviews

6. Managing Others - Effective people management

7. Professional Conduct - Exercising good standard of client
care and work

8. Self Awareness - Evaluating your professional strengths and
weaknesses

9. Working with Others - Appreciating your role and responsibilities

10. Workload Management - Setting realistic timescales

11. Public Relations - Spreading information to gain public awareness

12. Filing and Record Keeping - Record Management and filing
practises

13. Effective Writing - Informative & Persuasive writing

14. Office Etiquette - Ways to a happy office environment

This course is assignments-based.  There is no end-of-module test.



Course Fee: CAD $530.00 (included 9% discount)

Instalments: CAD $192.56 x 3 monthly


Instalments are payable every 4 weeks and must be completed before Certificate can be issued.

Eligibility for Office Administration Certificate with OTC-Canada

Office Administration Course Eligibility

Qualify with an Office Administration Certificate

To be eligible to study our Office Administration Course, candidates must have:

Office Skills - Typing and IT
High School Diploma

On successful completion students can work within any business sector with added confidence.

“I have learned a great deal from your lessons and always look forward to the next one”

Office Administration Course
with OTC-Canada



Our Office administration Course is available for:


Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Ontario
Prince Edward Island
Saskatchewan

An Administrator’s role is universal. Whichever aspect of business you work in, or are hoping to work in, having

Administrative Skills and Techniques will give you the confidence to perform to the best of your ability.


If you are a PA, a general secretary or working in recruitment, it is an excellent choice for career progression.


New career opportunities for men and women wishing to enter the world of Administration.


Learn how to manage others, tailor your style of communication, exercise professional conduct and much more!


On successful completion, you can work within corporate companies as an Office Administrator.



Minimum Estimated Study Time: 4 weeks.


Based on 2 hours study each week.


There is a maximum 2-year limit to complete the course.

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